What We Do

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INTRODUCTION

Unitep Healthcare has remarkable depth and know-how in providing services to a wide range of specialties. Our proven team of medical coding, billing and AR specialist is uniquely qualified to serve your best interests.
Timely billing of all accounts is a cornerstone of an effective revenue cycle, and ensuring that all bills are submitted with the correct information is an underlying goal of any billing department. While Patient Access is an easy entity to blame, the source is typically addressed once it is quantified initially and tracked systematically.

Quality Standards

Solutions & Services
  1. Patient Demographics Entry. This would include Patient's Name, Present Address, City, State, Zip Code, Social Security Number, Employer Details, Insurance Details like Primary, Secondary and Tertiary, and guarantor information. So we enter the details, as provided by your office, on all patients entered into the billing system.
  2. Charge Entry
    This would include entering details like Date of Service, Referring Physician, Ordering Physician, Place of Service, Type of Service, CPT Codes, ICD Codes, Modifiers, Authorization or Referral Details and Co-pay Details.  So we enter all Super bills/encounter forms into the medical billing system.
  3. Payment Entry or Charge Posting
    The following details from the EOB are keyed in-
    Patient Account Number / Patient Control Number, Patient Name, Date of Service, Procedure Code, Billed Amount , Allowed Amount, Adjusted Amount, Paid Amount, Deductibles and Denial Details. So we post all payments that are received by your office. Checks are sent directly to your office and your office staff is required to send the copy of the EOB or check to our office so our medical billing specialists can post the payments to the medical billing system.
  4. Accounts Receivable and Claims Follow-up
    •    Denials/rejections analysis, re-billing
    •    Systemic A/R projects, re-billing
    •    Insurance Follow Up
    •    Collection Agency Reporting
    •    Payment Posting and Reconciliation
  5. Transmit electronic medical billing claims and/or mail paper claims
    We transmit medical billing claims electronically where possible. If the medical insurance company doesn’t accept electronic claims, we print the claim and mail it to the insurance company.

  • Reduce your operating cost up to 50%
  • Enhanced Patient experience
  • Decrease hiring and training costs
  • No Infrastructure and maintenance cost
  • Exceptional team with expertise in denial handling cases of over 90 age period
  • KRA based work which would result in more efficiency and more productivity
  • Implement changes with little or no staff training
  • Dedicated Fulltime account managers
  • No insurance strain for staff, no sick days, no vacations (Except holidays). And leave it on us to fulfill what you asked for as a KRA on daily basis
  • Reduce your overhead
  • We work 24/7 and as per your needs and requirements
The Health Insurance Portability and Accountability Act of 1996 (HIPAA), now known as HIPAA, mandated many changes to health insurance carriers and health care providers. There are four main areas where the law has changed the way business is conducted in the health care industry.
  1. Privacy of health information
  2. Standards for electronic transfers of health information and claims
  3. Security of electronic health information
  4. National identifiers for the parties in the transactions
Privacy is the most talked about ruling. These rulings affect all health care records. The Privacy Rule requires covered entities that transmit any health information in electronic form to maintain the confidentiality of all individually identifiable health information.

We at Unitep Healthcare make sure that we train our staff and certify them on the HIPAA rules and guidelines, so that we work effectively and as secured as possible.
Our goal is to position Unitep Healthcare as the Healthcare Information Management Service leader. We will constantly work towards simplification of healthcare provider work by merging healthcare and technology together thus helping healthcare providers offer superior services to patients.


HEADQUATERS
HOURS OF OPERATION

9:00 a.m.-5:30 p.m. Mon-Thu
9:00 a.m. - 5:00 p.m. Fri
Time zone: Eastern (GMT- 05:00)

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